The VitrA V-Care 3 is an advanced smart toilet that combines water-based cleaning, personalised comfort settings, and intelligent hygiene technologies in a single, beautifully designed toilet. It offers front and rear washing, adjustable water pressure and temperature, warm air drying, and intuitive smart controls, depending on the model chosen (V-Care 3 Base, V-Care 3 Core, or V-Care 3 Prime).

The V-Care 3 smart toilet combines advanced bidet technology with intuitive smart controls to deliver personalised hygiene and comfort. After use, cleansing functions are activated via the side control panel, remote control, or mobile app, depending on the model. The system delivers adjustable water spray functions through a self-cleaning nozzle, followed by optional warm air drying with adjustable temperature settings. The system is designed to provide a gentle, effective, and hygienic alternative to toilet paper.

V-Care 3 offers hands-free convenience, with intuitive controls allowing users to operate key functions at the touch of a button. Depending on the model, automatic air purification activates when the user sits on the seat, helping to minimise odours during use. Hygiene is further enhanced through automated bowl and nozzle UV-C cleaning on the V-Care 3 Prime model.

The V-Care 3 is supplied as a complete smart toilet and is designed to be installed by a qualified professional. Installation requires a suitable concealed WC frame or a cistern, depending on whether a wall-hung or back-to-wall model is selected, along with a cold water supply and an electrical connection.

The smart seat is pre-integrated with the toilet and does not require separate installation. However, it must be connected to the water and electrical supply and fitted as part of the complete toilet installation. All installation and commissioning steps must be carried out in accordance with the user manual to ensure correct operation. Once your smart toilet is installed, the smart functions are pre-configured and ready for use, with additional personalisation available via the controls or app.

Unlike a standard toilet, a smart toilet provides integrated water cleaning for improved hygiene and comfort after use. V-Care 3 also include features such as a heated seat, warm air drying, deodorising, automatic flushing, and hands-free operation, reducing the need for toilet paper and enhancing overall personal hygiene. Smart toilets also include electronic controls and hygiene-supporting features that are not available on standard toilets.

No. The V-Care 3 is designed to significantly reduce or eliminate the need for toilet paper. The water cleaning and warm air-drying functions provide a complete hygiene routine, supporting comfort, skin care, and sustainability.

No. The V-Care 3 smart toilet seat is not designed to be retrofitted onto an existing toilet. It is supplied as part of a complete V-Care 3 toilet system and must be installed with compatible components, including the correct WC pan, concealed frame, water supply, and electrical connection.

All V-Care 3 models share the same core smart toilet technology and hygiene principles, while higher-specification models offer additional comfort, custom control, and enhanced hygiene features. The V-Care 3 range offers three levels of functionality:

• V-Care 3 Base provides essential smart hygiene features, including front and rear washing, adjustable water pressure and temperature, a self-cleaning nozzle, remote control, and mobile app compatibility.

• V-Care 3 Core adds enhanced comfort features such as oscillating and pulsating washing, microbubble washing, warm air drying, a heated seat, air purification, bowl lighting, and a side control panel.

• V-Care 3 Prime delivers the most advanced experience, featuring an automatic open and close seat and lid, UV-C bowl and nozzle cleaning for ultimate hygiene, and fully customisable ambient lighting and comfort settings.

All the models feature powerful, silent Vortex flushing and motion sensor ambient lighting.

The V-Care 3 is designed for whisper-quiet operation. Silent Vortex flush technology and Silent Mode reduce noise during flushing and operation, making it ideal for night-time use or shared households.

Yes. Using the V-Care 3 Smart Toilet mobile app, users can create and save personalised settings such as water temperature, pressure, spray type, dryer temperature, and lighting preferences. These profiles can be activated instantly for a tailored experience every time.

Heated seat functionality is available on V-Care 3 Core and V-Care 3 Prime models, with adjustable temperature settings for added comfort. The V-Care 3 Base model does not include a heated seat.

Depending on the model, the V-Care 3 can be controlled using:

• A simplified ergonomic remote control (all models)

• A built-in side control panel (V-Care 3 Core and V-Care 3 Prime models)

• The V-Care mobile app (all models)

All controls are designed to be intuitive and easy to use.

Yes. The V-Care 3 includes a child mode that provides gentler washing and safer settings for younger users. Its hands-free operation, adjustable features, and easy-to-clean surfaces make it suitable for all ages.

The V-Care 3 range is available in wall-hung and back-to-wall floor-standing versions, allowing flexibility to suit different bathroom layouts. It is designed for concealed installation and is recommended to be paired with a 3/6-litre dual flush cistern.

Routine maintenance is simple. The V-Care 3 includes a built-in descaling programme, which should be run every 2–3 months, depending on local water hardness.

Smooth ceramic surfaces, a removable self-cleaning nozzle, and automated cleaning cycles help reduce the need for manual cleaning. For day-to-day care, wipe surfaces with a soft, damp cloth and a mild neutral detergent, then dry with a clean cloth.

Avoid using acidic or alkaline cleaners, and ensure toilet detergents do not come into contact with plastic parts. Always refer to the user manual for full care and maintenance instructions.

No. The V-Care 3 is designed with efficiency in mind. Power-saving, standby, and optimised water usage features help reduce energy and water consumption without compromising performance.

The V-Care 3 connects via Bluetooth and Wi-Fi, enabling control through the V-Care mobile app. While it does not directly integrate with all smart home ecosystems, app-based control allows for a highly connected and personalised user experience.

No. The V-Care 3 smart toilet does not require a hot water supply. It heats the water internally using an integrated heating system, providing adjustable warm water cleansing on demand. This allows the toilet to be installed using a standard cold water supply only.

Yes. VitrA V-Care 3 smart toilets can flush toilet paper in the same way as a standard toilet. The flushing system is designed to handle toilet paper safely and effectively when used normally.

However, the V-Care 3 is designed to reduce the need for toilet paper, thanks to its integrated water cleansing and optional warm air-drying functions. Many users choose to use little or no paper after washing. To ensure optimal performance and longevity only flush standard toilet paper, avoid flushing wipes, sanitary products, or excessive amounts of paper.

Yes. Smart toilets like the VitrA V-Care 3 require an electrical connection to operate their advanced features. Electricity powers functions such as water heating, washing and drying, the heated seat, lighting, air purification, and smart controls.

However, the toilet can still be flushed manually in the event of a power interruption, but smart features will not operate without electricity. Installation must be carried out by a qualified professional in accordance with the user manual and local electrical regulations.

Yes. Smart toilets are fully suitable for use in the UK, and the VitrA V-Care 3 range is specifically designed to meet UK installation standards and regulations.

V-Care 3 smart toilets are compatible with UK water systems and electrical requirements and are intended for concealed installation with a suitable WC frame or cistern. The range is EN 1717 compliant, meeting European standards for water backflow prevention to protect the mains water supply.